Business & Property

Does Your Business Need Customer Portal Software?

Customer portal software is needed to improve your customer service quality. There might some problems experienced by your customers such as submitting wrong shipping address, and many more. in the past, the customers can just call a customer service and state the problems. However, what if they experience another problem? Calling a customer service again and going through it again and again when problems come again later? It must be a headache for you as business owner as well to handle various problems of customers especially when your customer base is wide. You cannot handle all customers at the same time but they demand it. They deserve the best service after all. Therefore, you may consider customer portal software.

Customer portal software for your business

The use of customer portal software is to provide self-service interface. This way, your customers can monitor and update their inquiries by themselves without needing your customer service rep to guide them. Therefore, you can relieve some pressure from your customer service team but still provide the satisfying convenience to your customers. Here are several features of this tool that benefit your business.

Covering all issues need to be covered

A feature to create your knowledge base is important one because you have to cover all issues that need to be solved. There might be some issues your customer state but it doesn’t have solution already in your database. Then, you can create the troubleshooting steps using this feature to record and upload them in. you can also use this feature to create knowledge base you can give to your service agents. Thus, they will know a reference point from this resource when customers asking for solution. 

User-friendliness

Make sure to choose a customer portal software with user-friendly format. Remember that the reason why you adopt this software is to improve your service quality for your customers. If they are provided with complicated design or interface, they will not be able to use it and it will be a waste. Thus, make sure the software is user-friendly that even your customers who are no that fluent in online interface can use it without a fuss. 

A community forum

Find a customer portal software that has feature of community forum. It is important point because it can lessen the burden of your service agents. Why? Because customer can help each other in the forum. They can share their problems and find solutions from other customers who have experienced the same problems. This is more efficient both for your customers and service agents. This also can increase the level of your credibility because most customers talk based on their own experience which is good for your business reputation as well. 

Swift integration with other apps

It is great if you choose a customer portal software that can integrate well with other apps. There must be limit of what the software can do. However, it won’t be a big issue if it can integrate well with other apps. This way, the software still maintain its efficiency and function in general. Choose the apps with high quality integration to give your customers great experience. 

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Improving Your Willpower To Be A Successful Entrepreneur

There are many factors contributing to the success of entrepreneurs such as intelligence, hard-work, strategic plans, and a bit of luck. Above all, there is a root you need to establish when starting a business, which is willpower. It is like the fundamental of your mental strength to be able to strive through every challenge. However, it is also important to remember that willpower is not about overworking yourself to the bone. It is about having control of yourself with strong determination as the base. Therefore, you will determine to face any challenge even if it seems difficult for people but you still able to do it because you do it strategically. 

Strengthen your willpower for more successful business

Every individual must have their own willpower. However, the level might be different from one person to another. It can be learnt as well as improve with constant exercise so you don’t have to worry. Imagine willpower as a muscle. You have to exercise in order to keep it strong. The purpose of improving your willpower is to maintain great amount of motivation as well as discipline to develop successful, positive habits. With strong willpower, you have more opportunities to earn success professionally and personally. It is important to strengthen your willpower because your skills will do nothing if you cannot maintain strong discipline and motivation to build positive habits that can help you finishing the tasks. 

To strengthen your willpower, you have to start creating positive habits. You see, the majority of successful entrepreneurs have positive habits they maintain on daily basis with great discipline.  The first challenge is to create habits that contribute to the productivity of your business and your personal growth as a person and an entrepreneur. Once you create those habits, the next challenge is to stick to it. Scientifically, our daily actions mostly done by habits nit decision. Thus, it is important to put positive habits then make it automatic actions you do daily. 

Another important element you should pay attention to when improving your willpower is self-control. It is important element that can hold you down when you are tempted to do something that don’t contribute to the productivity or benefit of your business. Losing control is easy especially when it is triggered by stress and pressure from work. However, willpower is the root of it so you know what you want and what kind of result you want to achieve. Thus, you will stay on the right path that can lead you to a successful business. 

Create project deadlines so you can gradually build discipline to meet deadlines. Also, it is important to maintain your health because it helps you to stay energized. Thus, you are able to reach your goals without feeling unwell. Improving willpower doesn’t mean you are overworking yourself. It means, you are mindful with decision and know your limits. You have to allow space for yourself so you can maintain your pace. Also, it is important to stay in your passion because it will be the automatic motivation you have naturally. 

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How To Digitally Market A Property For Sale In Ubud Bali

If you do not market your property for sale in Ubud Bali, no buyers will know about that. And if you do not do it in a certain way, nobody will be interested in buying your property. People often think that selling a property is not easy and requires a lot of time. They are often desperate to find buyers. While on the other side, in fact, people also find it hard to find great property to buy. This situation can lead to a serious problem because the supply and demand does not meet in the center. If that happens, nobody will sell nor buy the property. Luckily, we are living in a digital world where we can easily exchange information now. Digital marketing is something essential to do when offering a property for sale in Ubud.

property for sale in ubud bali

Property for sale in Ubud Bali via social media

Social media platforms such as Facebook are still very much used to market a property for sale in Ubud Bali. The key to using the social media platform is its users. Since many people in Bali are still using Facebook actively, what is the point of posting your advertisement by using Tumblr, right? In addition to Facebook, Instagram is also a good source of potential buyers for your property. Most importantly, do not ever underestimate the power of social media. It might seem simple, but it is actually not.

Start concentrating on Search Engine Optimization

A website would give a more professional look to any kind of business, including a property business. It has probably replaced the function of an office. People can easily access your website from home without so many efforts. But, imagine that your website should compete with hundreds of other websites for property to be seen on the Search Engine Result Page (SERP). Among property for sale in Ubud Bali, you have to make sure that your website appears on the first page because people normally visit only that page. To make that happen you’d better hire a professional team.  

Show the best pictures of your property for sale in Ubud Bali

Digital marketing also includes the visualization of your property. The more well-visualized that is, the more people will get attracted. Fotos and videos are a vital part of digital marketing. Therefore, you should choose only the best of the best to put on the web. In fact, eye-catching documentation of your property for sale in Ubud Bali will attract people to stay longer on the website and maybe can quickly sell the property.

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Beach Villa Bali And How To Get The Affordable One

Beach villa Bali, who can refuse? If you are aiming for a luxury vacation, a row of beaches in Bali offers many villa units that you can rent. In fact, the beachfront villa is indeed the most luxurious accommodation for a vacation. There is a certain attraction to staying in a beach villa.

Beach Villa Bali

You will be welcomed by the view of the morning sun and the blue sky in the morning. Of course, with the appeal of a beach villa, there is a price to pay. Compared to other villas with rice field views, beach villas will definitely be more expensive. Even the price will be more expensive than you rent a five-star hotel room, but there is the highest satisfaction when staying at a beach villa in Bali. If you want to find a beach villa at an affordable price, there is away!

Beach Villa Bali And Its Location

Location is the main thing that you must understand. Beachfront villa prices will vary depending on location. Price information in one place will not be the same as other beach villas. If you want to enjoy a luxury vacation at a beach villa Bali, stay away from looking at well-known beach areas that are definitely priced very high. Surf the internet and search for beach areas that are less attractive to tourists. There are many hidden beach areas that many people don’t know about. The location of the villa can make a difference in rental prices. Do not be lazy to find a villa near the beach via the internet or from the recommendations of your friends who often vacation in Bali.

Standalone Villa

It should be understood that there are 2 types of villas that you can live in. Certain group-run villas certainly offer amazing facilities and services. Usually, villas managed by a group offer a fairly high price. But if you have the excess budget, there is no harm in pampering yourself by staying in Bali’s exclusive beach villa.

Other types of villas are privately managed or privately owned. Usually, the rental price will be cheaper than a villa managed by a certain group. Surely there are differences in services and facilities that you will get. For example, you can find free spa services for guests, but you won’t get them at individual villas. Now it depends on your vacation destination and budget. When there are many different offers for beach villa Bali prices, you decide the final result.

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How To Manage Crisis In Your Business

There are many things can happen when you run your own business. Besides, business is risky at it is, so of course crisis is something to be expected no matter how reluctant you feel about it. There are many types of crisis that may happen to your business. Some of them are unpredicted while the others are to be expected. Crisis also can happen to any kind of business whether large or small one. Some crisis can be internal and some others come from external factors. Both need to be addressed properly and immediately because they may do more harm in the future if they are ignored. 

Managing crises in business properly

People may face crisis differently. Besides, every crisis may have its own characteristic and needs to be handled differently. There are also crisis that need to be addressed publicly. That’s why it is not an easy task to manage crisis properly. As for large company, media sometimes are involved into the circle of the crisis which make them have to state the crisis publicly. 

Also read: Balinese Food Menu Selections for Event Catering Bali

Crisis management team

The most appropriate thing to do to manage crisis is to make crisis management team. They will be able to address the crisis properly and help you manage it properly. By forming crisis management team, you have people to help you out managing the crisis without causing further damage to your company or people involved. When crisis happen in your company, you have to designate crisis management team immediately and let them take over. Do not allow any other people in your company to handle it or speak to the media. Your crisis management team has designated spokesperson to speak to media if needed so there is no need for other people to do it.

business crisis

Be compassionate

It is important for you to present a calm, and compassionate face when addressing the media or public. Telling the truth to the public and media is the right way to address the crisis because concealing it will only cause further problems in the future. Of course, you have to address the problems in advance with your crisis management team so you are on the same page of what to do to manage the crisis properly in current situation. It can be challenging to face your customers, clients, and media, and public in general when your reputable business is struggling from a crisis. However, denying them will only form hostility coming from customers and public.

Facing the media 

During the crisis, there are things you need to expect including constant questions from the media as well as disappointed customers. However, remember that those are natural reactions from them. What you and your company should do is to act in responsible manner. Their strong reactions will fade away eventually. It is important to give immediate, honest, and full disclosure response when facing a crisis while running your business. Then, you have to follow the principles of crisis management you have established with appointed team. It can help quicken the recovery process. Thus, trust and credibility will be restored. 

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Flexibility in Running Your Own Business

Starting your own business is great idea but challenging at the same time because you have to be ready for the unpredictable. There are many things can happen during your time building your business. You need to have particular qualities and traits if you want to make your business survive from any crisis and thrive through. One for the most important qualities you should have is being flexible. It is not related to your physical ability. It is more on how you face the situation when handling your business. Being flexible in business means you are able to adapt to any situations and circumstances. 

How important is flexibility in business?

We are living in such a fast-paced technological world. Everything changes and moves rapidly in a blink of an eye. You will be left behind if you cannot keep up with the pace. This also happens when you decide to start your own business. You need to be able to adapt to any situation when running your own business. Facing different problems is what you should be prepared of. However, you will be able to do it smoothly if you have flexibility. 

The main point of being flexible in running your own business is you have to be ready for anything happens in the business including market. You also have to be able to turn obstacles into opportunities to grow bigger. It sounds simple but not at all in reality because not everyone can adapt to any situation perfectly well. Some people tend to be a mess when they are faced to changes or something unpredictable. However, flexibility can be improved and you will get better the more you try to improve it. 

There are many forms of flexibility being applied in business. For example, you give your employees freedom to dress casually on Friday so they will feel more at ease. It will improve their mood and happiness while working because they can dress comfortably to their liking. As the result, it will increase productivity and creativity as well. You can also apply flexibility in the form of giving your employees space and time to find new ideas by allowing them to work alone or with others. You can also be more flexible with your policies as long as it doesn’t clash with the objectives and principle of your business vision. 

Read More: Improving Productivity Of Your Business Through Simple Routines

In this modern world, you are forced to face with tough competitors. Running your own business is challenging. You have to be different from your competitors if you want to standout. If you keep using conventional methods, you only have limited options of things you can do. Meanwhile, you will have more options if you allow yourself to be flexible. For example, you adapt yourself with advanced technology to keep up with your customers’ demands. You also allow yourself to think put of the box and relying more on the context in finding solutions. Flexibility is also important because it brings efficiency to your business. By applying flexibility, you will find more efficient methods to solve every problems arise. 

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Hardest Obstacles Young Entrepreneurs Most Likely To Face

To start your own business at young age is not easy, in fact, age can trigger societal stereotypes. As the result, you are seen as liability instead of asset. Starting your own business is already challenging. Added with these conflicting social attitudes can put you under stress. Surely, it can be pressuring. However, it doesn’t mean young entrepreneurs cannot become big. In fact, starting business at young age can open more opportunity for you to reach your goals. Your age should not discourage you to start. To reach the success, the way you navigate the obstacles in your ways are what matter the most. 

Most common obstacles experienced by young entrepreneurs

Studies show that young generation put particularly high interest to start their own business. Even though not all of them become a successful entrepreneurs, their spirits are admirable. When you decide to start your own business at young age, you may need to be prepared of challenges you most likely to face in the future:

Age stereotypes are inevitable sometimes when you are young entrepreneur. There is high possibility that older people see you as unreliable, irresponsible, or lazy. Sometimes they just refuse to give you their trust just because you are young. However, you can fight against the stereotypes by maintaining professional conduct. In addition, treat everyone with respect no matter what age people are you encounter with. Assert your ability confidently so your passion and quality will be shown without speaking too many words. 

Money issues are common obstacles most young entrepreneurs face especially in the beginning. It’s even worse when you are posed by student loans. You have little option so you cannot do much more to make better financial decision. However, you can improve your financial setting through excellent business plan. However, always remember to set realistic expectation and don’t expect profit at unrealistic amount. Success in business doesn’t happen overnight. 

Rejection from people around you especially family is also one of the hardest obstacles you most likely to face as young entrepreneur. People even who have been close to you might not understand why you choose to start your own business. Family members often see uncertainty of business because many things can go wrong. They worry over you too much and doubt you in the end. To fight the feeling of rejection or isolation, you can connect to other young entrepreneurs. You can share your experiences both personal and business with them so you will stay motivated and encouraged. 

Stress and self-doubt may sound easy but it is one of the hardest challenges most young entrepreneurs experience. There are many moments born when you own a business. Stress and self-doubt often creep in your mind like poison. Unsteady income, financial crisis, and unsupported families or friends can add to your stress and anxiety. It can result in discouragement that often make you want to give up. To overcome this obstacle, you have to review and revise your goals and task list to be more realistic. Navigate your way to positive things. Regular exercise and meditation may help as well.

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How To Gain Respect as Young Entrepreneur

In the past, people assumed that only old, wealthy and experience people can grow a successful business. There was huge barrier that held young entrepreneurs to gain the same opportunities to be successful running their own business. In this 21st Century, it has changed somehow. There’s a lot of young people are interested to start their own business now. However, there are still stigma and stereotypes of being young while managing business. In some countries, this still exists. Instead of being seen as potential, youth is considered as liability. 

Gaining respect as young entrepreneur

There are many challenges in running your own business especially when you are young and inexperienced. However, there is no rule saying at what age you should start your own business. The sooner the better indeed, because then you have more opportunities to seize. You can lower the age barrier by developing the right attitude. Here are several tips to gain respect as young entrepreneur in the community.

Expect and Anticipate Challenges

This would come especially regarding to stereotypes from older entrepreneurs. Those obstacles are to expect when you start your business young. When you already anticipated and expected them, you will be more ready to face them. You know what to do to prove yourself. Be aware of what kind of perceptions people around you give to young entrepreneurs. This way, you can be more prepared to fight your way. 

Build Credibility Slowly and Steadily

It is not easy to build credibility in business even for experienced entrepreneurs. It is not something to win overnight. It is built based on dedication, honesty, and reliability. Being young means you have more challenge to build your credibility. However, you don’t have to be in a rush to do so. You can do it step by step. Build your credibility among your community first, then you can scale to the next level later. 

Embrace Technology

Use technologies as your differentiator. The benefit of being young is that you are already familiar and exposed to advanced technology. Most young entrepreneurs use technology to build successful business. Internet is a powerful tool for business. The use of technology is also an efficient way for you to seize opportunities quickly. 

Read More: Tips to Become a Professional Startup

Use the Power of the Internet

The benefit of being young is that you are already familiar and exposed to advanced technology. Most young entrepreneurs use technology to build successful business. Internet is a powerful tool for business. The use of technology is also an efficient way for you to seize opportunities quickly. 

Think Fresh. Think Differently

Use your fresh minds and creativity to think ahead and differently. You don’t have to be afraid to be bold. In fact, it is needed sometimes in the business to show your boldness. It shows your spirit and fierceness in reaching your goal. Gaining respect is not about making people scared of you. It’s about make people admit your ability, credibility, and reliability as entrepreneur. When you are bold and creative in solving problems, people will recognize your worthiness. 

Do the Networking

Remember that network is crucial part in building business. You can also use network to gain respect. There are many ways to build network such as using social media, attending seminar, etc. Use the opportunity to connect with investors, advisors, experienced entrepreneurs, consultants, etc. Don’t hesitate to reach out first. 

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Maintaining Healthy Relationship with Your Business Partner

Partnering in business is needed sometime when you are planning to expand your business and you need more support. However, finding perfect partner for business is not an easy feat either. It is hard to find a person that will click right away. Besides, every individual has their own differences driven by different personality, expertise, and knowledge. However, it is not impossible to find the right partner either. Once you find the right one, you need to nurture the relationship. Maintaining healthy business relationship is a challenge you and your partner need to work for.

How to maintain healthy business relationship?

Establishing healthy business relationship can be challenging in some ways due to differences here and there. Besides, there is personal factors that can get in the way and threaten your business relationship to strain. Being able to work well together in the long run needs well maintenance on both sides. Here are some tips you can follow.

Open and Effective Communication

Open, and effective communication is one of the most important factors when it comes to maintaining healthy relationship. Clashes are inevitable sometimes because differences are unavoidable in some parts of your business. Different opinions or perspectives can lead to conflict if you cannot communicate it well. That’s why it is important to establish open, effective communication where you and your partner will avoid speaking with offensive words. You need to communicate with honest and do not be afraid to state what’s in your mind to find the best solution. It is easier said than done but truly worth it once it’s established.

Transparency is the Key

Maintain transparency to keep your business relationship healthy. You and your partner need to know that there is no lurking in the background. Lack of transparency will only lit the fire of distrust which can end up in straining your bond. Financial issue is one of the most common factors causing business relationship gone sour. However, it won’t happen to you if you have set transparency of everything related to the business from the start and keep it that way.

Read More: Using Referral Network to Grow Your Business

Fair Equality

Remember that since this is business partnership, you need to address equality fairly. You and your partner needs to know each other roles and responsibilities regarding to the partnership you are involved in. when there is an imbalance of work ethic, it can create conflict because there will be a feeling of misplaced or mistreated. Equality is one of the most important ingredients for successful partnership in business.

Formal Agreements

It is important to make explicit clause regarding to the business relationship you both agreed on. Formal, written agreements are important to make. Within the agreements, you also need to state everything that needed to be addressed including the end of the relationship. That’s why it is important to choose business partner based on their expertise and knowledge. Do not use personal feeling or emotion in choosing business partner because it will make you less enthusiast to make formal, written agreement sue to excessive sense of trust. Healthy business relationship needs a strong foundation and clear clause from the start.

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Improving Productivity Of Your Business Through Simple Routines

Running successful business doesn’t only require money but also the right traits. You need to build positive habits as you gradually build your business to grow as well. It has been proved that most of successful entrepreneurs have quality personal traits that help them build their own success. Therefore, it is the right time to fix bad habits and build positive ones to grow yourself and your business. Things cannot change drastically especially when it comes to our habits. Instead, we can start from building simple yet positive routines in our daily basis. This simple thing impact the way we handle our business.

Improve your routines to improve your business performance

Basically, people start their day in the morning with similar routines. However, not everyone develop purposeful routines which can help them improve their life quality including the way they run their business. Proactive routines are highly suggested so you can take charge of the day instead of simply reacting to it. Here are some positive routines you can do to start your day:

Wake up early is the best thing you can do to start your day. By waking up earlier, you have time to do various things. You also won’t have to become frenzy due to waking up late. When you wake up earlier, you don’t have to rush anything. This gives you time to think of what to do for the day. You also have clear mind to think because you are not in a rush of anything. Many successful entrepreneurs adopted this habit by waking up at least at five every morning. 

Another simple yet positive routine to start your day is having a glass of water and exercise a little. Running business requires fitness because your body work a lot even though you don’t move a lot. You need to make sure that your body stay fit so exercise is necessary. You can stretch or workout for 20 to 30 minutes after waking up. You can feel the impact of this routine for a long run. 

Start your day by reading something informative. By waking up earlier, you have time to read something. It is even better if you use this time to educate yourself by reading business-related books so you can improve your business performance. Reading in the morning can also help stimulating your mind to function properly.

Establish a routine to review your goal. You can make it easier by using a vision board or a list. You can remind yourself the reason why you choose to run business and what goals you want to achieve from it. This way, you will be able to stay motivated. This is also a great way to make you think of what strategies you need to use for better result regarding to your business. With clear mind, you have better vision. Another important routine you need to build is eating and resting properly. Running business may take your time but you can only do it smoothly if you are in the best condition. 

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